Position stated values against cultural headwinds

XM growth involves organizational change and with change comes headwinds. In some cases, these headwinds may come in the form of influential leaders who create significant roadblocks to XM growth or old behavioral norms that are incompatible with change. In the same way that XM professionals can use existing cultural values as a tailwind, they can also position them to navigate these headwinds. For example, in one global financial services firm, the People Analytics function regularly leverages its stated cultural value “progress over perfection” to push forward when XM efforts stall due to inefficient review cycles or bureaucracy. Unsupportive people, processes, and policies are positioned against the value of progress, encouraging the XM-behavior that supports the vision.XM growth involves organizational change and with change comes headwinds. In some cases, these headwinds may come in the form of influential leaders who create significant roadblocks to XM growth or old behavioral norms that are incompatible with change. In the same way that XM professionals can use existing cultural values as a tailwind, they can also position them to navigate these headwinds. For example, in one global financial services firm, the People Analytics function regularly leverages its stated cultural value “progress over perfection” to push forward when XM efforts stall due to inefficient review cycles or bureaucracy. Unsupportive people, processes, and policies are positioned against the value of progress, encouraging the XM-behavior that supports the vision.